Support

User Manuals
Drivers
Software
App Notes and White Papers
Notes and Advices
Frequently Asked Questions
Discontinued Products
Pictures
Logo

—

User Manuals

Crosby English Italiano Français
Evo DAC Two Plus English Italiano
Evo Supply Two English Italiano
hiFace Evo Two English Italiano
hiFace Two English Français Italiano
Joplin MkIII English Italiano
Larson English Italiano
Marley MkII English Italiano
Mitchell English Italiano
Mitchell Configuration software English Italiano
Nash English Italiano
Van Der Graaf MkII English Français Italiano
Young MkIV English Italiano

Evo Clock (2011-2015) English Italiano
Evo Clock Two (2016-2020) English Italiano
Evo DAC (2011-2016) English Italiano
Evo DAC Two (2017-2020) English Italiano
Evo PhonoDAC Two (2016-2018) English
Evo Supply (2011-2015) English Italiano
hiFace (2009-2013) English Italiano
hiFace DAC (2013-2020) Deutsch English Français Italiano
hiFace Evo (2010-2015) Deutsch English Italiano
Joplin (2013-2015) English Italiano
Joplin MkII (2015-2019) English Italiano
Marley (2012-2017) English Italiano
Van Der Graaf (2015-2018) English Italiano
Vaughan (2011-2014) Deutsch English Français
Young (2010-2014) Deutsch English Français Italiano
Young DSD (2014-2017) English Italiano
Young MkIII (2017-2020) English Français Italiano

—

Drivers

—

Software

Mitchell Configurator 1.0.0 (Windows)

—

App Notes and White Papers

App001 Using hiFace Evo I2S Output

How to Use the hiFace Evo Two
How to Use the Evo PhonoDAC Two
High resolution – a white paper
Jitter e Alta Risoluzione – Degustazioni musicali 2016 (Italian)

Nash press release English Italiano
M2Tech appointed “MQA partner” English Italiano
Android app for Young MkIII press release English Italiano
Young MkIII press release English Italiano
Van Der Graaf MkII press release English Italiano
Crosby press release English Italiano

—

Notes and Advices

Superseded information about configuring FooBar for DSD with Young DSD in the user manual

The information in the Young DSD user manual about configuring FooBar for DSD playback are no longer valid due to updates to FooBar code. Specifically, no more need to install DSD proxy. Please follow FooBar support info.

Windows 10 Driver incompatibility with Creators Update (hiFace, hiFace Evo, Young and Vaughan)

Customers owning the products above are adviced that the driver for Windows causes blue screen after applying the Creators Update (Version 1703). This is due to a incompatibility with Exclusive Access to the audio resource. To avoid blue screens, user should disable the Exclusive Access to the M2Tech device in use.

El Capitan and Sierra Driver for hiFace, hiFace Evo, Young and Vaughan

Customers owning the products above are adviced that no driver is presently available for their product. We developed a driver for El Capitan and Sierra back in April 2016. Then, we proceeded with certification of the the beta driver to start tests. Alas, the development tool which Apple provides for software development and certification has a bug related to certificates which prevents us from certifying the beta driver. Therefore, we cannot install it for testing and distribution.
We opened a support ticket with Apple soon after discovering the problem. Unfortunately, Apple was not able (or willing) to help solve the problem. Therefore, after a few weeks and a lots of solicitations by us, both through the support channel and other unofficial contacts, we had no answers.
Therefore, at the moment we cannot provide the driver for the listed devices which, fortunately, still work with Windows and Linux.

USB firmware update for XMOS-based devices

Of all M2Tech devices which USB in terface is based on XMOS technology, only the hiFace Two needs update. Due to the fact that different memory IC’s were used during production, and that each of them needs a specific firmware, we cannot release a single firmware for update.
On the other hand, we are aware that firmwares are unofficially available on the ‘net.
We kindly ask customer in need for update for their hiFace Two, not to use those firmwares; they should contact us, providing the serial number of their device (which can be found on the bottom of the case or on the back of the package paper wrap) and the version of the present firmware (which can be read from the “info” tab in Windows driver’s control panel of from the USB info in the hardware settings of Macs).

Joplin Update to MkIII

It is possible to update the Joplin to MkIII (at a cost). The update includes:

• implementation of input impedance matching feature for MC cartridges
• increase of input headroom to 2.55Vrms @ 0dB gain
• optimization of phono eq curves to reduce the insertion loss (6-8dB dynamic increase)
• replacement of the front panel board with a new one with OLED display
• addition of the I2S output
• firmware update
• replacement of the case to Rockstars style

Customers who want to update their Joplin to MkII may contact their local distributor for a quote.

—

Discontinued Products

Below please find links to pages on discontinued products for reference.

hiFace (2009-2013)
hiFace Evo (2010-2015)
hiFace Evo Two (2015-2022)
Evo Clock (2011-2015)
Evo Clock Two (2015-2020)
Evo DAC (2011-2016)
Evo DAC Two (2016-2020)
Evo DAC Two Plus (2016-2022)
Evo Supply (2011-2015)
Evo Supply Two (2015-2022)
Evo PhonoDAC Two (2016-2019)
Young (2010-2014)
Vaughan (2011-2014)
Joplin (2013-2015)
Joplin MkII (2015-2019)
Joplin MkIII (2019-2022)
Marley (2012-2017)
Young DSD (2014-2017)
Van Der Graaf (2014-2018)
Joplin MkII (2015-2019)
hiFace DAC (2013-2020)
Young MkIII (2017-2020)

—

Pictures

Crosby
Joplin MKIII
Marley MKII
Mitchell
Nash
Van Der Graaf MkII
Young MkIV
Evo DAC Two Plus
Evo Supply Two
hiFace Evo Two
hiFace Two

—

Logo

M2Tech logo is trademark of M2Tech Srl. The logo can be freely used every time M2Tech Srl and M2Tech products are mentioned, displayed, advertised and demonstrated. Free uses include (but are not limited to): printed advertisements, on-line advertisements, equipment reviews, demonstration events at dealers and trade shows.
The use of M2Tech logo is not allowed whenever it is associated to products which are not made by M2Tech, to advertise events in which M2Tech is not present, as well as every other use which is not directly related to M2Tech Srl and M2Tech products.

Horizontal arrangement

Vertical arrangement